SmartCare Service Order Form

Charleston’s first 24/7 monitored pool plan, combining smart technology with professional service.

October Launch

Start SmartCare for $199 /mo

Lock in our winter service rate and get full 24/7 pool monitoring before the season changes.
Ready for a Safer, Smarter Pool?Join SmartCare today and let us handle your pool chemistry, cleaning, and monitoring. Fill out the form to lock in your seasonal rate and schedule your installation.
Service Address
Payment
ItemQuantityPrice
SmartCare Equipment Deposit - One Time Refundable
1
$399.00
Smart Care Pool Service - Winter Service Bi-Weekly
1
$0.00
Order Summary
ItemQuantityAmount
SmartCare Equipment Deposit - One Time Refundable1$ 399.00
Order Total
$
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Premium Service with WaterGuru Sense S2 + Pool Brain

  • Winter (Oct 1 to Mar 30): Bi-weekly ($199/mo) 

  • Summer (Apr 1 to Sept 30): Weekly ($299/mo)

  • Refundable Equipment Deposit: $399

  • Contract: 12 months (cancel any time with 30 days’ notice)

24/7 Smart Monitoring

  • 24/7 remote water chemistry tracking (WaterGuru Sense S2)

  • Automated dosing recommendations

  • Proactive alerts and tech review when chemistry drifts

  • Client portal with chemistry log, visit photos, and notes

  • Proactive storm checks if WaterGuru flags imbalance

  • Chem cartridges included at no extra cost

What’s Done Each Visit

  • Full water chemistry test & adjustment (chlorine, pH, alkalinity, stabilizer, salt, etc.)

  • Chemical dosing

  • Skimming and vacuuming of entire pool

  • Brushing walls, steps, and tile line

  • Emptying skimmer and pump baskets

  • Equipment inspection (pump, filter, heater, automation)

  • Before/after photo + timestamped proof of service

Seasonal Care & Perks

  • 1× filter clean or salt-cell clean per season

  • 5% off minor repairs (under $300)

  • 48-hour emergency call-out (1 per season included)

  • WaterGuru cartridges & batteries included

  • Welcome Pack + Water Safety Guide

Equipment & Contract Details

  • Includes WaterGuru Sense S2 and Pool Brain Hub (equipment rental)

  • $500 refundable deposit required up front

  • Refunded when equipment is returned in good condition

  • Equipment remains property of 843 Pool Service

  • Cancel any time with 30 days’ notice

Winter rate $199/month ends soon

Lock in your SmartCare plan today!

Frequently Asked Questions

1. Is the $399 equipment deposit refundable?

Yes — it’s 100% refundable when the WaterGuru and Pool Brain equipment are returned in good working condition.

2. What happens if I cancel service?

You can cancel anytime with 30 days’ notice. Your service will continue through your final paid period, and your equipment deposit will be refunded after pickup.

3. Are chemicals included in the plan?

Yes. All standard pool chemicals and dosing are included in your SmartCare plan — no hidden add-ons.

4. What’s the difference between SmartCare and regular service?

SmartCare includes 24/7 chemistry monitoring, live portal access, proactive alerts, and a WaterGuru device that ensures your pool is always safe and balanced — even between visits.

5. What happens during storms or after heavy rain?

If your WaterGuru detects a chemistry issue after a storm, we proactively check and rebalance before your pool turns green.

6. How do I get started?

Complete the form above, pay your refundable deposit, and we’ll contact you to schedule installation and your first service visit.

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